Join Our Team as a Service Advisor at Norm Reeves Honda North Richland Hills!
Location: North Richland Hills, TX (On site) | Type: Full Time | Salary Range: $60,000-$125,000 | Schedule: Monday through Saturday with a day off in the middle of the week.
Are you ready to drive your career to the next level? North Richland Hills-Honda is seeking a dynamic Honda Service Advisor to become an essential part of our winning team! As the prime connector between our valued guests and our skilled technicians, you'll be the driving force behind an unparalleled service experience.
Why Us?
At North Richland Hills-Honda, you're not just an employee – you're a vital player in delivering the exceptional Norm Reeves service that our guests deserve. We're looking for individuals who thrive on challenges, believe in the power of impeccable communication, and can provide solutions that truly matter. This role isn't just a job; it's a launchpad for your career journey with us!
Your Mission:
- Warmly welcome guests as they enter the Service drive – your smile sets the tone for their experience.
- Engage in empathetic conversations with guests to understand their vehicle needs and concerns.
- Recommend tailored solutions and additional services that elevate the guest experience.
- Craft precise repair orders, including guest's primary concerns, after the initial inspection.
- Keep guests informed about repair progress and promptly communicate any changes.
- Maintain our stellar Customer Service Index Score by upholding quality control standards.
- Master the art of seamless monetary transactions.
What You Bring:
- Previous experience working as a Service Advisor (at least 2 years)
- Full-time availability and a minimum age of 18A valid driver’s license and acceptable driving record
- Creative, positive, team player attitude
- Ability to analyze situations and make win-win business decisions
- Honesty, empathy, and exceptional communication skills
- Leadership skills in team-based and independent settings
Elevate Your Career with our Unbeatable Benefits!
- Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
- Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
- Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
- Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
- Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
- Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
- Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution. Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance. PTO that Grows with You:
️ First Year: Up to 6 PTO Days
2nd to 4th Year: 11 Well-Deserved PTO Days
5+ Years: Luxuriate with 16 PTO Days
- Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
- Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
- Exclusive Perks Galore – Enjoy Company Partner Discounts on National and Local Brands through LifeMart.
Don't miss your chance to drive your career forward! Apply now to join Norm Reeves - North Richland Hills Honda as a Honda Service Advisor and supercharge your career journey!
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