Settling in the heart Hollywood, where adventurous creativity and trendsetting influence take precedence, The Hollywood Roosevelt is a full-service lifestyle hotel providing our guest a glimpse at its storied past.In its early years, the hotel played host to countless icons; Marilyn Monroe, Charlie Chaplin, Clark Gable and Carole Lombard, among others.
Set above the Walk of Fame,we offer travelers an experience of Hollywood that is authentic to its neighborhood. It is a complete lifestyle destination, fusing entertainment, art, culture, design and music all around the property. It’s a destination within itself with a speakeasy themed cocktail bar, a swank, two-lane bowling alley and a 24-hour luxury burger bar, so despite all the temptations along Hollywood Blvd, you never really have to leave the building.
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Interested in working with a Hollywood original? Love meeting people and creating new experiences? We encourage you to apply on the link below. We look forward to hearing from you.Position Summary
The primary role of a host is to effectively support the entire restaurant team. Responsibilities include monitoring the open dining sections of the restaurant and cafe for empty and cleaned tables, estimating wait times for guests, monitoring the guest waiting list, and ensuring that the needs of the guests are met while they are waiting. The host is often responsible for answering the telephone and booking reservations. These job duties require style and service attributes that are key to creating a positive guest experience.
Pay Rate: $18.00 - $20.00 hourly
Essential Duties and Responsibilities
- Greet guests immediately upon arrival in a friendly and professional manner
- Seat guests at the appropriate tables per the organized seating chart
- Organize and prepare reservations
- Ensure guests are seated in an order that does not overload a particular server
- Provide guests with menus that are clean and show no signs of wear
- Maintain updated knowledge of all food and beverage menus, specials and ingredients in each
- Maintain Open Table Reservations, including making and confirming reservations according to availability, document/communicate all large party requests and complete daily reservation confirmation calls
- Ensure hostess stand is always occupied and if it is necessary to step away, a manager must be informed prior
- Develop and maintain positive communication and teamwork with all co-workers and supervisors
- Deliver excellent customer service in an efficient manner
- Maintain updated knowledge of hotel and general local area information
- Act in a professional manner with the awareness that all actions and communications are within guest view
- Other duties as assigned
- Ability to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
- Implements and maintains all policies and procedures.
- Exercises sounds and accurate judgment with regards to decision making in a timely matter.
- Prioritizes and plans work effectively and efficiently.
- Observes and implements all safety and security procedures.
- Ability to meet deadlines with frequent change delays and unexpected events.
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